company complaints

If you’re not completely happy with our service at Funding Hive, we’d like to hear about it - that way, we can do something to put it right and ensure we improve our services moving forward.

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At Funding Hive, we do everything we can to make sure our customers get the best possible service. However, sometimes things can go wrong. When that happens, we always encourage our customers and partners to tell us about your complaint, so that we can put matters right.

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We want to:

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• Make it easy for you to tell us about your complaint.

• Give your complaint the attention it deserves.

• Resolve your complaint fairly promptly and without delay.

• Make sure you are satisfied with how your complaint was resolved.